Pontchartrain Hotel St. Charles Avenue, New Orleans ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

2031 St. Charles Avenue, New Orleans, Louisiana, United States, 70140

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Disability Access

Max:

2 persons

39 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Suite

Max:

2 persons

91 m²

Bed options:

1 King-size bed

Shower

Heating

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Deluxe King Suite

Max:

2 persons

65 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

New Orleans 2.5 km

Airports

New Orleans Lakefront (NEW) 15.3 km

Louis Armstrong New Orleans International (MSY) 23.3 km

Train

Union Station 1.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Stunning Aesthetics

“The room was beautifully designed and aesthetically pleasing, creating a lovely ambiance that enhanced my stay.” view full review

Comfortable Sleeping

“The bed was incredibly comfortable, providing the perfect environment for a restful night's sleep after a day of exploration.” view full review

Good Dining

“Dining at the hotel was a treat, with a charming breakfast cafe and rooftop bar offering delicious food and great views.” view full review

Secure & Convenient

“The room safe was easy to use, giving me peace of mind to store my valuables securely during my stay.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Live entertainment
Sun terrace
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

2031 St. Charles Avenue, New Orleans, Louisiana, United States, 70140

Map view

2031 St. Charles Avenue, New Orleans, Louisiana, United States, 70140

City landmarks

Museum

The National WWII Museum

1.3 km

Park

Jackson Square

3.0 km

St Charles Avenue

Garden District

1.2 km

Cemetery

Lafayette Cemetery No.1

1.0 km

Aquarium

Audubon Aquarium of the Americas

2.3 km

Museum

Ogden Museum of Southern Art

1.3 km

Canal St to Esplanade Ave

French Quarter

3.0 km

New Orleans

Bourbon Street

3.1 km

Gallery

Contemporary Arts Center

1.3 km

1500 Sugar Bowl Dr

Mercedes-Benz Superdome

2.6 km

Park

Coliseum Square Park

830 m

Museum

Southern Food and Beverage Museum

660 m

1380 Port of New Orleans Pl

Blaine Kern's Mardi Gras World

2.1 km

Mall

New Orleans Riverwalk Shopping Center

2.2 km

Museum

Louisiana Children's Museum

1.8 km

Church

Redemptorist Fathers Church

780 m

Park

Lafayette Square

1.8 km

Mall

Rink Shopping Center

920 m

Square

Lee Circle

1.2 km

2028 Magazine St

RHINO Gallery

660 m

Event hall

Morial Convention Center

2.2 km

Museum

The George & Leah McKenna Museum of African American Art

720 m

Event hall

House of Broel's Victorian Mansion and Doll House Museum

780 m

1239 1st St

Brevard-Clapp House

780 m

Cemetery

Lafayette Cemetery No 1

1.0 km

919 Josephine St

National Shrine of Blessed Francis Xavier Seelos

810 m

1501 Dave Dixon Drive

Smoothie King Center

2.3 km

Church

Christ Church Cathedral

970 m

Cemetery

St Louis Cemetery No 1

2.8 km

Nearby

Magazine Street

580 m

Restaurants

Bayou Bar

0 m

2031 St Charles Avenue

Silver Whistle Cafe

40 m

2031 Saint Charles Ave Pontchartrain Hotel

Poseidon

80 m

2100 Saint Charles Ave

Smoothie King

130 m

1905 Saint Charles Ave

Houston's

240 m

1755 Saint Charles Ave

Cafe Roma

600 m

1800 Oretha Castle Haley Boulevard

Hoshun Restaurant

470 m

1601 Saint Charles Ave

Sushi Brothers

480 m

1612 Saint Charles Avenue

Cafe Porche and Snowbar

640 m

1625 Baronne St

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the hotel and would stay again

8.4/10

Great

Rooms

8.7

Location

9.3

Service

9.3

Dining

8.0

Alan

United States, March 2024

8.4/10

I had a mixed experience at the hotel. The rooms were attractive and fairly spacious, but the lack of an in-room coffee maker and the awkward bathroom setup with colliding doors were drawbacks. On the bright side, the comfortable bed and large, airy bathroom made for a quirky and artful luxury apartment feel.

Rooms

8.0

The rooms were well-appointed, clean, and comfortable, turning into a quirky, artful, beautiful luxury apartment.

Service

9.0

The service was wonderful as well; from the valet parking attendants to room service, dry cleaning, housekeeping, and laundry.

Location

9.0

The location is perfect for those seeking convenience in a beautiful neighborhood away from the hustle and bustle of the French Quarter.

Dining

7.0

Dining at Silver Whistle was a mixed experience; good coffee but subpar food. The Whistle Stop Cafe before check-out offered a wonderful dining experience.

Facilities

9.0

The facilities were top-notch, offering a range of services from room service to valet parking.

Nancy

United States, March 2024

9.0/10

The hotel is a gem in the Garden District, offering charming rooms that feel more like a cozy home than a typical hotel. The service is exceptional, with a special shoutout to the front desk team. The location is perfect for exploring the area, and the dining experience at the Silver Whistle Cafe is delightful.

Rooms

9.0

The rooms are perfect, reflecting the hotel's historic roots with elegant simplicity. They are extremely comfortable and well-equipped with modern conveniences.

Service

10.0

The service was outstanding, from the booking process to every interaction during our stay. The staff, especially the front desk woman with curly magenta-ish hair, were incredibly welcoming, helpful, and efficient.

Location

9.0

The location is prime in the Garden District, making it convenient to explore the area, hop on the streetcar, and access nearby shopping and dining options.

Dining

8.0

Dining at the Silver Whistle Cafe was a wonderful experience, with a focus on natural products and proper breakfast. The ambiance and quality of food made for an enjoyable meal.

Facilities

9.0

The hotel offers a range of facilities to ensure a comfortable stay, from room service to valet parking, meeting various needs of guests.

Tony

United States, October 2023

9.2/10

My stay at the hotel was just perfect. The rooms were huge, with a wonderful view, and the Bell Captain was extremely friendly. The rooms are large, comfortable, and come with great amenities like lush pillows and an oversized shower, making it much nicer and roomier than most places in New Orleans.

Rooms

9.0

The rooms were spacious and offered a wonderful view, making them very nice and roomier than other options in New Orleans.

Service

9.0

The staff was incredibly warm and friendly, from the front desk to handling any situation with grace and professionalism. Their helpfulness in correcting any errors was much appreciated.

Location

10.0

The location of the hotel was just perfect for our first adventure in New Orleans. It was close enough to everything we wanted to do, yet removed enough to enjoy quiet and peace away from the partying in the French Quarter.

Dining

9.0

The dining experience at the Silver Whistle Cafe was delightful. The freshly made pastries and specialty coffees created a romantically laid-out scene reminiscent of the movies.

Facilities

9.0

The hotel facilities were excellent, with a lovely sitting room and bar area that was extremely comfortable.