Pontchartrain Hotel St. Charles Avenue New Orleans, New Orleans ➤ Reviews, Rooms & Prices 2025

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About the Hotel

2031 St. Charles Avenue, New Orleans, Louisiana, United States of America, 70140

The Pontchartrain Hotel St. Charles Avenue, an iconic New Orleans establishment, first opened in 1927. This historic, recently renovated hotel blends vintage allure with modern amenities. Situated in the Garden District, it has easy access to the city’s vibrant attractions and dining. The hotel is notable for hosting a number of famous guests throughout its storied history, adding to its cultural significance.

Location

Conveniently located near the Garden District, the hotel lies directly along the Charles Avenue Streetcar line, facilitating easy access to downtown and uptown attractions. Guests can explore nearby historic sites, such as Lafayette Cemetery and Commander’s Palace restaurant. Additionally, the location places visitors minutes away from renowned areas like the French Quarter and Magazine Street, known for shopping and art galleries.

Rooms

The hotel offers luxuriously appointed suites and rooms with décor that reflects a blend of Deep South antiques and European textures. Color schemes in crimson and emerald mimic the city's characteristics, providing a cozy yet elegant ambiance. All accommodations feature modern comfort with amenities such as complimentary Wi-Fi, private bars, and upscale Le Labo toiletries. Specific room types include spacious doubles, family suites, and king suites, ensuring options for all visitors.

Eat & Drink

Pontchartrain Hotel features four unique dining establishments catering to diverse tastes and occasions. The renowned Jack Rose restaurant serves a selection of Italian, French, and Spanish dishes within a vibrant atmosphere. Bayou Bar offers a casual tavern experience with live jazz and a Creole-inspired menu. The Silver Whistle Café is a historic venue known for breakfast and lunch, while the rooftop bar, Hot Tin, presents craft cocktails amidst stunning views of the city.

Leisure & Business

The hotel boasts various leisure options, including the lively Bayou Bar with live music and a piano lounge. Business travelers have access to modern amenities, ensuring that meetings and conferences run smoothly. The hotel staff can provide local insights and recommendations, enhancing the overall guest experience. A partnership with a local gym offers additional fitness options for guests during their stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Suite

Max:

4 persons

65 m²

Bed options:

2 Double beds

Shower

Heating

room details

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Deluxe King Suite

Max:

2 persons

65 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Queen Room

Max:

4 persons

47 m²

Bed options:

2 King Size Beds

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

New Orleans 1.6 mi

Airports

New Orleans Lakefront (NEW) 9.5 mi

Louis Armstrong New Orleans International (MSY) 14.5 mi

Train

Union Station4600 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining!

“The Jack Rose restaurant offered an exquisite dining experience with beautifully presented dishes that left us wanting more.” view full review

Vibrant Bar Scene

“The downstairs bar had a lively atmosphere complemented by live jazz music, creating a perfect spot to unwind and enjoy a drink.” view full review

Amazing Rooftop Bar

“The rooftop bar provided stunning views and a relaxed vibe, making it an ideal place to sip cocktails after a long day of exploring.” view full review

Spotless Rooms!

“Our room was immaculate and incredibly comfortable, enhancing our overall stay with its restful ambiance.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Elevator
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Live entertainment
Sun terrace
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

2031 St. Charles Avenue, New Orleans, Louisiana, United States of America, 70140

Map view

2031 St. Charles Avenue, New Orleans, Louisiana, United States of America, 70140

City landmarks

Museums

The National WWII Museum

4300 ft

Parks

Jackson Square

1.8 mi

St Charles Avenue

Garden District

4000 ft

Cemetery

Lafayette Cemetery No.1

3400 ft

Aquarium

Audubon Aquarium of the Americas

1.4 mi

Museums

Ogden Museum of Southern Art

4400 ft

Canal St to Esplanade Ave

French Quarter

1.9 mi

New Orleans

Bourbon Street

1.9 mi

Gallery

Contemporary Arts Center

4300 ft

1500 Sugar Bowl Dr

Mercedes-Benz Superdome

1.6 mi

Parks

Coliseum Square Park

2800 ft

Museums

Southern Food and Beverage Museum

2200 ft

1380 Port of New Orleans Pl

Blaine Kern's Mardi Gras World

1.3 mi

Mall

New Orleans Riverwalk Shopping Center

1.3 mi

Museums

Louisiana Children's Museum

1.1 mi

Church

Redemptorist Fathers Church

2600 ft

Parks

Lafayette Square

1.1 mi

Mall

Rink Shopping Center

3100 ft

Square

Lee Circle

4000 ft

2028 Magazine St

RHINO Gallery

2200 ft

Events

Morial Convention Center

1.4 mi

Museums

The George & Leah McKenna Museum of African American Art

2400 ft

Events

House of Broel's Victorian Mansion and Doll House Museum

2600 ft

1239 1st St

Brevard-Clapp House

2600 ft

Cemetery

Lafayette Cemetery No 1

3400 ft

919 Josephine St

National Shrine of Blessed Francis Xavier Seelos

2700 ft

1501 Dave Dixon Drive

Smoothie King Center

1.4 mi

Church

Christ Church Cathedral

3200 ft

Cemetery

St Louis Cemetery No 1

1.8 mi

Nearby

Magazine Street

2000 ft

Restaurants

Bayou Bar

0 ft

2031 St Charles Avenue

Silver Whistle Cafe

200 ft

2031 Saint Charles Ave Pontchartrain Hotel

Poseidon

300 ft

2100 Saint Charles Ave

Smoothie King

500 ft

1905 Saint Charles Ave

Houston's

800 ft

1755 Saint Charles Ave

Cafe Roma

2000 ft

1800 Oretha Castle Haley Boulevard

Hoshun Restaurant

1600 ft

1601 Saint Charles Ave

Sushi Brothers

1600 ft

1612 Saint Charles Avenue

Cafe Porche and Snowbar

2100 ft

1625 Baronne St

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the hotel and would stay again

8.4/10

Great

Rooms

8.7

Location

9.3

Service

9.3

Dining

8.0

Alan

United States of America, March 2024

8.4/10

I had a mixed experience at the hotel. The rooms were attractive and fairly spacious, but the lack of an in-room coffee maker and the awkward bathroom setup with colliding doors were drawbacks. On the bright side, the comfortable bed and large, airy bathroom made for a quirky and artful luxury apartment feel.

Rooms

8.0

The rooms were well-appointed, clean, and comfortable, turning into a quirky, artful, beautiful luxury apartment.

Service

9.0

The service was wonderful as well; from the valet parking attendants to room service, dry cleaning, housekeeping, and laundry.

Location

9.0

The location is perfect for those seeking convenience in a beautiful neighborhood away from the hustle and bustle of the French Quarter.

Dining

7.0

Dining at Silver Whistle was a mixed experience; good coffee but subpar food. The Whistle Stop Cafe before check-out offered a wonderful dining experience.

Facilities

9.0

The facilities were top-notch, offering a range of services from room service to valet parking.

Nancy

United States of America, March 2024

9.0/10

The hotel is a gem in the Garden District, offering charming rooms that feel more like a cozy home than a typical hotel. The service is exceptional, with a special shoutout to the front desk team. The location is perfect for exploring the area, and the dining experience at the Silver Whistle Cafe is delightful.

Rooms

9.0

The rooms are perfect, reflecting the hotel's historic roots with elegant simplicity. They are extremely comfortable and well-equipped with modern conveniences.

Service

10.0

The service was outstanding, from the booking process to every interaction during our stay. The staff, especially the front desk woman with curly magenta-ish hair, were incredibly welcoming, helpful, and efficient.

Location

9.0

The location is prime in the Garden District, making it convenient to explore the area, hop on the streetcar, and access nearby shopping and dining options.

Dining

8.0

Dining at the Silver Whistle Cafe was a wonderful experience, with a focus on natural products and proper breakfast. The ambiance and quality of food made for an enjoyable meal.

Facilities

9.0

The hotel offers a range of facilities to ensure a comfortable stay, from room service to valet parking, meeting various needs of guests.

Tony

United States of America, October 2023

9.2/10

My stay at the hotel was just perfect. The rooms were huge, with a wonderful view, and the Bell Captain was extremely friendly. The rooms are large, comfortable, and come with great amenities like lush pillows and an oversized shower, making it much nicer and roomier than most places in New Orleans.

Rooms

9.0

The rooms were spacious and offered a wonderful view, making them very nice and roomier than other options in New Orleans.

Service

9.0

The staff was incredibly warm and friendly, from the front desk to handling any situation with grace and professionalism. Their helpfulness in correcting any errors was much appreciated.

Location

10.0

The location of the hotel was just perfect for our first adventure in New Orleans. It was close enough to everything we wanted to do, yet removed enough to enjoy quiet and peace away from the partying in the French Quarter.

Dining

9.0

The dining experience at the Silver Whistle Cafe was delightful. The freshly made pastries and specialty coffees created a romantically laid-out scene reminiscent of the movies.

Facilities

9.0

The hotel facilities were excellent, with a lovely sitting room and bar area that was extremely comfortable.